Remote Services: PLM Connect presents a suite of cutting-edge technologies that significantly improve jobsite efficiency using two key functions:
Remote Troubleshoot and
Remote Flash. Remote Troubleshoot enables us to run diagnostic testing on your connected machine, pinpointing issues while the machine is in operation. This ensure the technician arrives with the correct parts, service tools, and instructions - all in one visit. Remote Flash enables remote updates to the on-board software of connected machines without a technician being present.
For more detailed information, click on the Remote Services information sheet below.
To find out more or to see if your machine and Product LinkTM models are compatible, please contact your Product Support Coordinator (PSC) or use the Contact Us page for your region's PLM office.